Training area: Cultural Sensitivity

Cultural sensitivity is a disposition to sense cultural differences, recognise and respect them. It is extremely important in tourism where people from different cultures visit each other, meet and work together.

Two smiling women looking at each other.
Respectful Encounters. Photo by Louise Romain.

These courses welcome you to the world of culturally sensitive tourism in the Arctic! We recommend you to start with the course ‘Cultural Sensitivity in Arctic Tourism’, however, you can choose to take courses separately.

Credits:  each course= 1 ECTS (27 hours of self-study work). After the course, you will receive a certificate for completing the course.

Read the course descriptions below, register and start learning. Once registered, you can use the same username and password for both courses. If you experience any technical issues, please send an email to [email protected] and describe the problem.

COURSE 1: Cultural sensitivity in Arctic tourismCOURSE 2: Research on culturally sensitive tourism in the Arctic
Cultural sensitivity has a wide range of meanings and implications in and outside of tourism. During this self-study online course, you will learn more about them and the concept itself.

Introduction to cultural sensitivity, examples of business innovations, product development, digitalization, responsible marketing and cultural sensitivity in tourism

Until recently, cultural sensitivity has not been widely used or conceptualised in Tourism Studies. The main purpose of this self-study online course is to help you to enhance your theoretical and conceptual understanding of cultural sensitivity. You will gain new knowledge through readings and self-reflective exercises.

Conceptual framework of cultural sensitivity, articles, reports, inspirational videos and exercises that welcome you to the current academic discussions on cultural

Created by: ARCTISEN project